The tickets you purchase may be delivered in different ways depending on the event you have chosen and the respective choices made by the event organiser.
The ticket delivery modes will be made available at the time of purchase and, if more than one are available, you will be able to select the one you prefer until you complete your order; remember that you cannot change your choice after the order has been placed.
Among the delivery methods, you can find one or more of these proposals:
- Digital ticket to print yourself or to save on your smartphone or other device: in this case the ticket will be sent to you, normally in pdf format, at the same time as the order confirmation email and you can proceed immediately, or later, to save the pdf or print it on your device. You will have to present the ticket to access the event. If you decide to print it out, please ensure that the print-out is clearly legible.
- If you have registered on BOXOL.it, you will always find the ticket available in your account.
- Ticket to be collected at the event venue: If the event organiser has made this delivery method available, you only need to present yourself at the event venue and show the order confirmation email to the ticket office. With respect to the time you have to be there on the day of the event, you may receive specific instructions from the event organiser; otherwise, make sure you arrive well in advance of the start time of the event.
- Home delivery of tickets: If the event organiser has made this delivery method available, you can conveniently receive your tickets at home or at the postal address you indicated during the purchase process. Delivery times and costs vary, but you will always find specific details on the individual event page before you complete your order. Home delivery is made by an express courier and at the time of dispatch you will receive a notice with the tracking code through which you can check the status of the shipment. We would like to remind you that home delivery is an additional paid service and that you will find the amount charged to you expressly and separately indicated.
