04.I cannot complete the payment.
The virtual bank counter may signal various types of error message.
Please double check that:
a - the card is valid
b - you have not overdrawn your available monthly purchasing budget
c - the card is among those accepted by the system (listed on the site home page)
Communication errors between the computer used by the client and the bank server may occur; in this case we advise the client to wait and try to make a new order later. Any order that is incomplete is considered void, and no amount will be debited.
