The buyer and the ticket holder may request the resale of a ticket at the exact purchase price, according to methods and times established by the Organizer and advertised in the event page on the website. ??The function, if provided and active, is available within the purchase order.
The resale procedure can be made from the specific RESALE area within the purchase order, which is available in the MY Account section.
If the ticket was purchased online, both the purchaser of the ticket and the person whose legal name is printed on the single ticket can request the resale. In this second case, the ticket must first be TRANSFERRED to the person whose name is on the ticket, who, by law, also has to be registered on BOXOL.it.
Please note: in case of a home delivered physical ticket in which the label “TITOLO DI ACCESSO IN FORMA DIGITALE" is NOT shown on the ticket, it will be necessary to send back the ticket via post within 3 working days from the date of the resale request in order to officialize the request.?The registered letter must be addressed to BOXOL.it - Via A. Finelli, 1 – cap 40126 Bologna (BO).
BOXOL.it is in no way responsible for non-receipt.
If the resale is successful, the face value of the ticket (purchase price net of commissions) will be paid to the seller, by crediting the original payment instrument or by crediting the indicated IBAN.
In the event of a bank transfer, the refund will be completed not later than 15th day of the month following the one in which the resale was completed.
If the ticket is not repurchased within the terms indicated for each event, it will be available to the applicant in electronic format or delivered at the box office according to the event promoter.
Timeframes and methods of the Resale are established by the organizer according to methods and times established by the organizer of each event and advertised on the purchasing website.
