The buyer and the ticket holder may request a name change according to methods and times established by the Organizer and advertised in the event page on the website.
The cost of the service is generally € 3.50 per ticket unless otherwise indicated..
The name change procedure can be made from the specific NAME CHANGE area within the purchase order, which is available in the MY Account section, by clicking on the order number of the purchase made.
If the ticket was purchased online, both the purchaser of the ticket and the person whose legal name is printed on the single ticket can request a name change.
In this second case, the ticket must first be TRANSFERRED to the person whose name is on the ticket, who, by law, also has to be registered on BOXOL.IT.
Please note: in case of a home delivered physical ticket in which the label “TITOLO DI ACCESSO IN FORMA DIGITALE" is NOT shown on the ticket, it will be necessary to send back the ticket via post within 3 working days from the date of the name change request in order to proceed with the replacement.
Only once the ticket has been received will it be reissued with the requested name.
The times and methods of the name change are established by the organizer and advertised in each event page on the website.
Large concerts on sale after July 1st 2019 in venues with over 5000 spectator capacity and mandatory presonalized tickets.
The function, if provided and active, is available within the purchase order.
